Givebear vs Neon CRM. Kiosks, fees and funds, side by side.

Compare Neon CRM with Givebear for donor management, revenue-tier pricing, online giving, donation kiosks, events, and reporting. See the side-by-side comparison, where Neon CRM still fits, and how to migrate to Givebear without breaking donation links.

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Side by side.

Capability	Givebear	Neon CRM
Deep Custom Reporting & Workflows	Standard	Yes
Hardware Donation Kiosks	Yes	No
Pricing as Your Revenue Grows	Does not step up	Tiers rise with annual revenue
Event Ticketing	Yes	Yes

When Neon CRM is the better fit

Neon CRM fits nonprofits with a dedicated database manager who needs deep custom reporting, workflow automation, and a mature ecosystem of add-on modules, and whose budget can absorb subscription tiers that step up as the organization's annual revenue grows.

Run your own numbers

The kiosk cost calculator and the platform fee calculator work from your device count and giving volume.

After the gift. Where each one lands.

Neon CRM overview page with donation, membership, and supporter activity UI cards — Neon One's public Neon CRM page, captured August 2026, positioning a supporter CRM with giving attached. View the public source

Givebear transactions: each gift with its donor, fund, amount and source, kiosk or web — The Givebear ledger: kiosk and online gifts in one list, each with its donor and fund.

The full comparison.

Last updated June 2026

Neon CRM is a nonprofit CRM suite whose subscription tiers rise with annual revenue, suited to teams with a database manager who need custom reporting and workflow automation. Givebear's plans do not change with revenue, it sells a lobby donation kiosk, and its reports are written for a treasurer to read without a database administrator. Both handle event ticketing, so the choice comes down to reporting depth against simplicity and in-person giving.

Key takeaways

Neon CRM's custom reports and workflows go deeper than Givebear's standard reporting.
Givebear's paid plans include a set number of contacts and bill for extras; they do not step up with revenue.
Export constituents, custom fields, active recurring gifts with billing days, and every public form URL before cutover.

Who this is for: Nonprofits comparing CRM suites priced by annual revenue; Development directors and finance leads who answer to a board for every restricted gift and every receipt, weighing Neon CRM against Givebear

Neon CRM is a nonprofit CRM and fundraising suite. In the comparison below, Neon CRM has the edge on deep custom reporting & workflows, and the rest comes down to cost and how in-person giving is handled.

Where Neon CRM is the better choice

Neon CRM offers deep custom reporting & workflows, and Givebear does not. If staff use that every week, leaving Neon CRM means replacing it with another tool or going without.

Where Givebear is different

Givebear fits organizations that do not want a good fundraising year to push them into a higher software tier: plan prices do not change with revenue, a lobby kiosk and online giving page write to the same donor records, and a treasurer can read the reports without a database administrator.

Compared with Neon CRM, Givebear's kiosk for a lobby or event entrance is a 21.5-inch touchscreen with a built-in Stripe card reader, sold once at $999 to $1,099 (wall mount or battery floor stand) with no per-kiosk software subscription.

What to test before you decide

Score both platforms on pricing model as the organization grows, custom reporting depth versus readability, donation kiosk and in-person giving, staff time required to operate the system, and receipt automation. Use your last year-end appeal as the test case: set up the same funds and receipt wording in a free Givebear account and check whether it produces the report your board asked for from Neon CRM.

How do you switch from Neon CRM to Givebear?

Export constituents with giving history and custom field data, audit which automation workflows actually run, list active recurring gifts and their billing days, and map every public form URL before the cutover.

Givebear imports contacts and past gifts from a CSV, so the Neon CRM export is the first step. Create your funds in Givebear before importing the Neon CRM file, since fund names in it do not create funds on their own. Saved cards move only if Neon CRM and Stripe support a transfer; otherwise recurring donors restart their gift on your new page, so announce the change a few weeks ahead.

Before cutover, list every place a donor can reach Neon CRM: website buttons, email footers, printed QR codes, and event pages. Repoint the ones you control; a printed code that sends donors to Neon CRM keeps working only as long as Neon CRM keeps that page up.

Practical use cases

Choose Givebear if you need hardware donation kiosks, which Neon CRM does not offer.
Stay with Neon CRM if your team depends on deep custom reporting & workflows.
Keep Neon CRM for online giving and add a Givebear kiosk for walk-up gifts, then decide after a season of both.

Common questions

Does Neon CRM support donation kiosks?

No. Neon CRM does not sell a donation kiosk, so walk-up gifts need a separate device and usually land in a separate report. Compared with Neon CRM, Givebear's kiosk for a lobby or event entrance is a 21.5-inch touchscreen with a built-in Stripe card reader, sold once at $999 to $1,099 (wall mount or battery floor stand) with no per-kiosk software subscription.

What is the best Neon CRM alternative?

It depends on what Neon CRM is not doing for you. If you need a walk-up donation kiosk, which Neon CRM lacks, Givebear has it in the same account as online giving. If your team relies on deep custom reporting & workflows, pick an alternative that also has it, or keep Neon CRM for that job.

Can I import my donors from Neon CRM?

Yes. Export contacts and gift history from Neon CRM as a CSV and import both into Givebear. Recurring gifts are separate: saved payment methods transfer only when Neon CRM and Stripe support it, so check that before you set a cutover date.

What does switching from Neon CRM to Givebear cost?

Givebear charges a flat platform fee from 1.9% to 5.9% depending on plan (one rate online, at kiosks, and on memberships), plus Stripe card processing at cost, with no setup fee and no monthly minimum. To compare with Neon CRM, run last year's gifts through both fee schedules and add any per-device or add-on fees each side charges; a Givebear kiosk is optional and only needed for walk-up giving.

Givebear covers donation portal, donation kiosks, campaign pages, event registration, automated receipts, donor records.

See Givebear next to Neon CRM.

Book a 30-minute walkthrough. Bring what you run on Neon CRM today and we will show the same setup in Givebear: funds, kiosk, receipts and reports.

Your funds, set up the way your treasurer reports them
Where a kiosk would go, and what it costs
The reports your board will actually see

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