Privacy Policy
Learn how Givebear LLC collects, uses, and protects your personal data.
Last updated September 2026
Contents
1. Who We Are
In short: Givebear runs the underlying fundraising software that helps charities accept secure online and kiosk payments.
Givebear LLC (“Givebear”, “we”, “our”) operates the donation platform available at givebear.io, subdomains under givebear.io, and hosted pages. We provide software that helps nonprofits, charities, and community organizations accept online and in-person donations securely.
2. Information We Collect
In short: We securely save core contact profiles, donation records, and basic browser data. Stripe securely handles raw cards.
When you make a donation or create an account we may collect:
- Name and email address
- Payment information processed securely by Stripe. We never store your full card numbers on our servers.
- Donation history, campaign designations, and subscription details
- Technical data such as IP address, browser type, and device information to ensure platform security.
3. How We Use Your Information
In short: Your information is used strictly to handle donation transactions, distribute automated tax receipts, and keep things safe from fraud.
- To process donations and manage recurring subscriptions
- To send donation tax receipts and transactional emails
- To provide customer support
- To improve our platform and prevent fraud
- To comply with legal obligations (such as IRS/CRA reporting)
4. Sharing Your Information
In short: We pass your info to the specific nonprofit you supported for their own record-keeping. We never sell your personal data to brokers.
We share your information with the specific organization you donate to so they can issue receipts, maintain their Donor CRM, and communicate with you. We use Stripe for payment processing. We do not sell your personal data to third parties under any circumstances.
5. Data Retention
In short: We retain records only as long as your account requires or as mandated by nonprofit accounting and auditing regulations.
We retain your data for as long as your account is active or as needed to provide services to our partner organizations and comply with our legal obligations. You may request deletion of your data by contacting us, subject to nonprofit tax-record retention laws.
6. Your Rights
In short: You have full rights to check, correct, move, or completely pull your details from our systems by dropping us a message.
Depending on your location you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at [email protected].
8. Security
In short: All sessions use HTTPS connections, and card interactions match strict PCI-DSS safety baselines.
All data is transmitted over secure HTTPS connections. Payment processing is handled by Stripe and is PCI-DSS compliant. We apply industry-standard security practices, including end-to-end encryption, to protect your information.
9. Changes to This Policy
In short: If our data blueprints change significantly, we will push updates to the platform dashboard or email you instantly.
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform.
10. Contact
In short: Have questions regarding security or privacy details? Reach out to our privacy compliance mailbox at [email protected].
If you have questions about this policy, please contact us at [email protected].